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VERSION:1.0
BEGIN:VEVENT
DTSTART:20121010T163000Z
DTEND:20121010T170000Z
SUMMARY:Workshop Wednesday "Contact Centres & PCI Compliance" in associatio
 n with Unity Technology Solutions
LOCATION:County Hall, \nCork.
DESCRIPTION:This session will cover: \nKey business reasons for call record
 ing e.g. de-risk your business,dispute resolution.\nThe value of call re
 cording in terms of quality and training.\nPCI Compliance,Handling Credi
 t Card numbers & dealing with the 3 digit PAC.
PRIORITY:3
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END:VCALENDAR